Who we are
We are Palazzo, an eCommerce brand offering premium bed sheet covers across India. Our website address is: palazzolinens@gmail.com
What personal data we collect and why
Order & Account Information
We collect your name, email, phone number, address, and payment information to process your orders and provide delivery updates.
Cookies
We use cookies to enhance user experience, remember cart items, and help you stay logged in securely. You can disable cookies in your browser settings.
Contact Forms
When you contact us through the site, we store the name, email, and message you provide to help address your inquiries.
Embedded Content
Product videos or promotional content may be embedded from platforms like YouTube or Instagram. These sites may collect data as if you visited them directly.
How long we retain your data
We retain customer order data and contact form submissions for record-keeping and customer service purposes. Account data remains stored until the user deletes the account or requests removal.
Your data rights
You can request access to, correction of, or deletion of your personal data at any time by contacting support@palazzo.in.
Data Sharing and Security
Your data is never sold. It may be shared securely with payment providers and delivery partners to fulfill your order. All transactions are encrypted using secure SSL protocols.
Changes to This Policy
We may update this Privacy Policy. Any changes will be reflected on this page with an updated revision date.