Terms and Conditions
Welcome to Palazzo! By using our website (www.palazzolinens.com), you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
Palazzo is an online store selling premium bed sheet covers. These terms govern your use of our website and services.
2. Orders & Payment
All orders are subject to availability and confirmation. Prices listed are in INR and inclusive of applicable taxes. We accept payments through secure gateways such as Razorpay. We do not store your card details.
3. Shipping & Delivery
Orders are shipped within 2–4 business days. Delivery timelines may vary based on your location. We are not responsible for delays caused by courier services or unforeseen circumstances.
4. Returns & Refunds
We accept returns within 7 days of delivery for unused, unwashed, and undamaged products in original packaging. Refunds will be processed within 7–10 business days after inspection. Please refer to our Return Policy page for more details.
5. Product Colors & Images
We strive to display product colors accurately, but actual colors may vary slightly due to device screen settings. We do not guarantee exact color matches.
6. User Responsibilities
You agree to provide accurate account details and not to misuse or disrupt our website. Any fraudulent activity or false information may lead to cancellation or legal action.
7. Intellectual Property
All content on this site including logos, images, text, and design are the property of Palazzo and may not be reproduced without permission.
8. Limitation of Liability
We shall not be held liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
9. Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be posted on this page with the revised date.
10. Contact Us
If you have any questions about these terms, please contact us at:
📧 palazzolinens@gmail.com
📞 +91 7373706747